AI Agents🇰🇪 Kenya
68%
of tickets resolved without a human
Deployed a WhatsApp AI agent that handles order status, returns, and product questions instantly, escalating only the conversations that genuinely need a person.
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Service
AI Agents
Voice and text AI agents for sales, support, and operations — deployed on WhatsApp, web, and phone.
AIVoiceWhatsAppVoiceflow
🇰🇪 KES 220,000🌍 USD 6,500
Overview
What this looks like in practice
A trained human agent still has to sleep. Our voice and text AI agents don't — they qualify leads, answer support questions, and handle routine operations around the clock, deployed directly on WhatsApp, your website, or a phone line, and handed off to a human the moment a conversation needs one.
Typical timeline: 3–5 weeks
Scope
What's included
Every engagement is scoped in writing before work begins — this is the typical deliverable set for this service.
- Conversation design and scripting for your use case
- Build on Voiceflow or Vapi.ai
- WhatsApp Business API or Africa's Talking integration
- CRM handoff for qualified leads
- Testing across real customer conversations and edge cases
- Analytics dashboard for agent performance
Fit
Who this is for
- Support teams drowning in repetitive tickets
- Sales teams that need 24/7 lead qualification
- Businesses wanting a bilingual English/Swahili front line
Proof
AI Agents in the field
Process
How we get there
Discover
We spend the first week inside your business — mapping workflows, interviewing stakeholders, and auditing existing tools. No assumptions, no boilerplate proposals.
Scope
You receive a fixed-price statement of work: exact deliverables, timeline milestones, and success metrics. If it is not in writing, it does not exist.
Build
Weekly demo calls, a shared project board, and a staging environment from day one. You see progress every week — not just at handover.
Grow
Go-live is not the end. We monitor, iterate, and scale with you — retainer or project-by-project, on your terms.
Explore more
Other capabilities
AI Automation
Eliminate manual processes with intelligent automation built on Make.com, n8n, and custom AI pipelines.
Learn moreWeb Development
Professional web platforms built with Next.js and Supabase — fast, scalable, and SEO-optimized.
Learn moreMobile Apps
Cross-platform Flutter apps with M-Pesa payments, offline capability, and native performance.
Learn moreReady to see what’s possible?
A 20-minute intro call is free. A 90-minute Paid Discovery Session is $500 / KES 25,000 — and ends with a clear, actionable roadmap for transforming how your business operates.
hello@biran.co.ke · WhatsApp: +2547142987206